
Instead of having huge numbers of public safety answering points around the country that take the 911 calls, the calls are getting concentrated into a smaller number of locations. And it’s happening in part because of the shift towards IP communications. There’s been a number of what they call “sunny day” outages of 911 services around the country. Wood: Is there a weak link in our emergency infrastructure, though, if people have a harder time making calls when the power is out?Įngebretson: That is a possibility, but there is some bigger issues that relate to moving to IP throughout the whole communications network. To the extent that people are moved onto VoIP, their phone company is supposed to tell them that and explain that to them. Molly Wood: Do consumers know that? I mean, I didn’t have one of those batteries.Įngebretson: Yeah, that is a good question. Also there are batteries available that will give you eight hours of backup. Very often, though, people do have a cellphone and maybe that might still work. Joan Engebretson: It’s a totally different technology, and if the power were to go out, your phone wouldn’t work. The following is an edited transcript of their conversation.

But are IP phone lines as reliable as the old tech? Molly Wood talked with Joan Engebretson, executive editor at Telecompetitor, an industry publication focused on broadband and telecom. Telecom companies say it’s a lot cheaper to operate just one network. AT&T has been pushing for almost a decade to drop analog landline service and move to an all-digital network for landlines. The rest are digital connections or voice over internet protocol. But only about 20 percent of households have good old copper phone lines, according to the trade group USTelecom. People keep them for convenience, reliability and emergencies so they can still make calls if the power goes out due to an earthquake, fire or other disaster. If we can achieve that functionality, we will have a solution on our hands unless there is something the Cisco Jabber BU is already working on?Īny help on this will be highly appreciated since we at NIH have a 508 User Community who urgently need a solution.More than 40 percent of Americans still have a landline, at least according to a 2017 report from the Centers for Disease Control and Prevention. The ISSUE, being faced is, how to capture the inbound Text Stream inside the Descriptor since I am not sure what the Cisco IP Phone/ Cisco IP Communicator does to parse that incoming stream and display it. Get the inbound Text stream in XML and display as any Javascript page with complete control over the font.Connect to the captioning server(and Calls…).
SOMEONE WANTS TO PUT IN CABLE WILL MY CAPTION PHONE WORK PASSWORD

The way this works with respect to a Cisco Phone is as under: Since there is no native Caption Support, I am trying to integrate Cisco Interconnect Server (CIS) by Tenacity -, with Cisco Jabber using a Custom TAB. Our requirement is to have a Closed Captioning Solution for Calls on Cisco Jabber. We use Cisco Jabber as a standard Solution for our users.
